Support

Stuck, found a bug, or have an idea? See the community page. You can also tap Settings → Send feedback inside the app. A real person reads every message.

Common questions

I didn't get my sign-in code.
Check your spam folder and wait a minute. Codes expire after 10 minutes; tap "Change email" and send a new one.

The AI says I've used up my allowance.
AI help has a monthly allowance (20 looks a month) so Patch can stay free. Everything else keeps working: add plants by hand, finish a job without review, or copy the plant's card and ask any AI you like. The allowance resets on the 1st of each month, Melbourne time.

How do I turn off AI?
Settings → "Let Patch use AI on my photos". Turn it off and nothing is sent to the AI.

How do I get my data out?
Settings → Export my data.

How do I delete my account?
Settings → Delete account. Your garden, records and photos are removed from our servers straight away.

帮助

遇到问题、发现 bug、有想法？联系方式见社区页，或者在 App 里点「设置 → 吐槽 / 提建议」。每封都有真人看。

收不到验证码？ 看看垃圾邮件，等一分钟。验证码 10 分钟有效，过期了点「换个邮箱」重发。

AI 说额度用完了？ 为了让 Patch 保持免费，AI 每月有额度（每月 20 次）。其他功能照常：手动建档、跳过验收直接完成，或者复制居民名片去问别的 AI。每月 1 号（墨尔本时间）恢复。

怎么关掉 AI? 设置 →「允许 Patch 用 AI 看照片」，关掉后不会再发任何内容给 AI。

怎么导出数据？ 设置 → 导出我的数据。

怎么删除账号？ 设置 → 删除账号，花园、记录和照片会立即从服务器删除。